About Brand

JVCKENWOOD Corporation is a leading developer and manufacturer of consumer electronics and communications equipment. Founded in the United States in 1961, JVCKENWOOD USA is the largest sales subsidiary of JVCKENWOOD Corporation of Japan and is recognized by consumers and industry professionals for providing products known for quality, performance, and value.

JVCKENWOOD USA has a reputation for bringing important new products to the consumer electronics market. The company built the first audio/video amplifier for home theater back in 1981. JVCKENWOOD also created the first anti-theft car cassette deck that could be slid out of the dash; the first with an automatic broadcast sensor system and automatic noise reduction; the first with 24 presets; and the first polypropylene speaker cones. Over the years, JVCKENWOOD engineers have invented dozens of new technologies later copied by others.

JVCKENWOOD USA Communications Sector, based in Irving, TX, maintains a leadership position in North and South America for mobile and portable two-way radios and custom systems. Upon entering the U.S. radio equipment market in 1975, JVCKENWOOD quickly became known for its devotion to quality, which created immediate demand and credibility for the professional land mobile radio products introduced to American business and government buyers in 1983. KENWOOD land mobile portables, mobiles and custom systems are acknowledged to be a top choice in the world market, particularly by first responders, and are a trusted supplier to business and industry. In addition, JVCKENWOOD's dominance of the amateur radio market has been recognized in the U.S. for more than 30 years. KENWOOD amateur radio products are the number one choice for ham operators who are on the forefront of civilian emergency response.

Today JVCKENWOOD USA has taken a leading role in developing market-driven products and continues to operate as one of the largest manufacturers of personal entertainment and communications equipment in the world. It is a central JVCKENWOOD belief to listen to the market and develop exacting products that address customers' needs at the highest possible value.

For more information, contact JVCKENWOOD USA Corporation, P.O. Box 22745, Long Beach, CA 90808. (310) 639-9000.

Home and Car Products

  • By mail:
  • JVCKENWOOD USA Corporation
  • PO Box 22745
  • 4001 Worsham Avenue, Long Beach, CA 90808
  • By Phone
  • (310) 761-8802
  • or toll free 1-800-536-9663

Communications Products

  • By mail:
  • JVCKENWOOD USA Corporation
  • Communications Sector
  • 1440 Corporate Drive
  • Irving, TX 75038
  • By Phone/Fax:
  • Land Mobile & Business Radio Divisions
  • Phone: (972) 819-0700
  • Fax: (972) 819-0639

Systems Division

  • Phone: (972) 819-0700

Amateur Radio

  • Phone: (310) 639-4200 (Option 4, Option 1)

KMR-XM500

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  • Pick up from our store

You can pick-up your products anytime during our business working hours ...

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You can pick up your products anytime during our business working hours each working day!  No pickups during weekends and holidays! Purchased products can be stocked in our store for pickup only for up to 14 days maximum!

Up to 14 Days

Free

  • We offer ground shipping via FedEx® as follows:

FedEx® has a lot of features to offer in respect of domestic shipping in the US!

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Shipping/transit time: Delivery within the contiguous U.S. takes 1–5 business days. Shipping to and from Alaska and Hawaii requires 3–7 business days!

Weight limit and maximum package size: Packages up to 150 lbs., 108" in length, and 165" in length plus girth (L+2W+2H) can be shipped Free of charge.

Delivery area for businesses: FedEx standard shipping service delivers throughout all 50 states to all U.S. business addresses. FedEx International Ground® ships between the U.S. and Canada, and within Canada

Residential delivery: FedEx Home Delivery is faster to more residential locations than UPS Ground. And it delivers to more residential locations than UPS Ground on the weekend.

Rural reach: FedEx delivers to more rural locations daily, Monday through Friday, than UPS Air and UPS Ground.

1-7 Days

Vary

  • We offer ground shipping via UPS® as follows:

In terms of affordability in addition to reliability; we offer free shipping via UPS® domestically across the entire US!

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UPS Ground:

■ The most affordable shipping option, offering cost-effective, reliable ground shipping within one to five business days, so, we offer it free of charge as a bonus with certain orders or order volume!

■ Delivers packages up to 150 lbs and 108” long to all 50 states and Puerto Rico.

■ 90% of UPS® Ground packages are delivered in three days or less, with more on-time deliveries than FedEx®.

Free Shipping:

We offer UPS® "Budget-Friendly" (1-5 Days) packaging to ship anywhere in the continental U.S. free of charge.

1-5 Days

Free

  • We offer international shipping via DHL® as follows:

DHL® courier will deliver to the specified address

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Whether you’re selling on a marketplace or exploring adding international shipping through your e-commerce website or platform like Shopify or Adobe Commerce, here are five things to consider when selecting an international shipping partner.

Reliability:

You know from your domestic shipping that a delivery partner is an extension of your brand. Make sure your provider has ample experience and personnel on the ground in the country or countries you are exploring.

Delivery Speed:

Whether you are handling shipping yourself or dropshipping, the length of time it takes to receive an international shipment can be a barrier for your customers. We recommend offering multiple service levels to your customers.

Delivery Options:

Depending on the market, international customers might have different expectations for delivery options. In high-density cities in Europe, for example, locker pickup has grown in popularity. Make sure you offer the most popular options in your new markets.

Fully Landed Cost:

Fully landed cost is the total price of a product once it has arrived at a buyer's doorstep. Buyers want to know that the price includes the shipping cost and any customs fees. Make sure to include any additional fees your customers will have to pay in your price.

Returns:

International returns can be costly and complicated for a small business. In some international markets, drop off centers help facilitate e-commerce returns. You’ll want to understand your partner's physical presence in your market. 

2-3 Days

Vary

  • Warranty 1 year

Warranty is for one year against manufacturing defects only, but not for misusage!

Customers have 30 days from the date of delivery to initiate a return of their electronic goods.

Payment Methods:

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